Contact Us
Got a question? Found something wrong? We'd like to hear from you.
Send us a message and a real person will read it. If you want to understand how we choose which casinos to recommend, visit our About Us page.
Good Reasons to Get in Touch
- You found an error. Wrong bonus amount, outdated terms, broken link, information that's changed. Tell us the page and what needs fixing.
- You want us to review a casino. Know an international casino we haven't covered? Let us know. We can't review everything, but we track suggestions and prioritise based on reader interest.
- You had a bad experience with a listed casino. We can't step into disputes, but we monitor feedback. If complaints about a casino start stacking up, we revisit our recommendation. Your report matters.
- You have a business enquiry. Advertising, partnerships, press, affiliate proposals. Include details about what you're looking for and we'll route it to the right person.
- Something on the site isn't working. Broken pages, display problems, slow loading. Let us know and we'll investigate.
The more detail you include, the faster we can help. Page URLs, casino names, screenshots, and what you expected versus what happened are all useful.
What We Can't Do
We review casinos. We don't operate them.
That means we can't access your casino account, check your withdrawal status, reverse a bet, or intervene in disputes. If you're waiting on a payout or locked out of your account, contact the casino directly.
If the casino won't help, escalate to their licensing authority. We can't force a resolution, but we do track patterns. Repeated complaints about a casino affect how we rate it.
We also can't offer legal or tax advice. International casino gambling occupies a grey area for US players, and tax obligations vary by state. For questions about your specific situation, consult a professional.
Watch Out for Scams
We will never ask you for:
- Your casino login or password
- Your payment details or bank information
- Personal documents or ID
- Money of any kind
If someone contacts you claiming to represent this site and asks for any of the above, it's fraud. Block them and don't respond.
We don't operate on Telegram, Discord, or WhatsApp. Any account claiming to be us on those platforms is fake. This website is the only official way to reach us.
How Long We Take to Reply
We're a small team. Every message gets read, but not every message needs a reply.
- Corrections and error reports: We investigate and update the site. You may not hear back, but we've acted on it.
- Questions that need a response: Allow 2-3 business days. Complex questions may take longer.
- Business enquiries: These go to a separate queue. Expect a longer turnaround during busy periods.
If you haven't heard from us in a week on something that needed a reply, try again. Something may have gone wrong.
Questions People Ask
No. We don't have access to casino payment systems or player accounts. Contact the casino's support team first. If that fails, escalate to their licensing authority and document everything. If it's a casino we've listed, tell us what happened. We track this feedback.
We have affiliate partnerships, which means we may earn a commission when you sign up through our links. This doesn't affect our ratings. Casinos can't pay for better reviews. Our casino recommendations are based on testing and player feedback, not business relationships.
Contact us with the page URL and what's changed. We verify bonus information regularly, but terms shift and we don't always catch updates immediately. Your report helps us keep things accurate.
We read everything. If your message needs a reply, we aim to respond within 2-3 business days. Some enquiries take longer. If it's a correction or tip, we may act on it without replying directly.